Privacy Policy 

We may collect the following personal information from you:

• Name

• Email address

• Phone number

• Postal address

• Date of birth

• Medicare details

• Medical history and other relevant health information

Your personal information may be used to:

• Provide you with dietetic services including assessment, treatment, and follow-up care

• Communicate with you about appointments, services, or administrative matters

• Process payments and manage billing

• Respond to your inquiries and requests

• Improve the quality of services offered

• Comply with legal and regulatory obligations

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Your privacy is taken very seriously. Personal information is stored securely to protect it from misuse, loss, and unauthorised access, modification, or disclosure.

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Most personal information is stored within client files, which are retained for a minimum of seven (7) years in accordance with professional and legal requirements.

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When Sia Baravi Dietitian engages third-party services to support business operations, limited personal information may be shared where necessary. These services may include:

• Google applications

• Halaxy (client management and booking system)

• Payment and billing providers (including Medicare and private health insurers)

• Accounting software (e.g. Xero)

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Personal information is only shared to the extent required for these services to function appropriately and securely.

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Whenever personal information is collected, you will be informed—where practical—of the reason for collection and how it will be used.

Your personal information may be shared with:

• Service providers assisting in the delivery of services

• Government agencies or other authorities, where required by law

• Other parties, but only with your explicit consent

If you choose not to provide personal information as requested, Sia Baravi Dietitian may be unable to provide dietetic services or meet professional and legal obligations. If you have any concerns, please contact sia@siabaravidietitian.com.au to discuss your options.

You have the right to access and update your personal information at any time, in accordance with relevant legislation.
To make such a request, please contact sia@siabaravidietitian.com.au in writing.

For security reasons, a certified copy of your identification may be required before information is released. Please discuss with your clinician if you require specific details from your record.

We aim to keep your personal information accurate and up to date. If you believe that any information we hold about you is inaccurate or incomplete, please notify us as soon as possible so we can amend our records.

Our website may use cookies or similar tracking technologies to collect anonymous usage data to help improve our online services. You can disable cookies in your browser settings. If you prefer not to have data collected in this way, please contact sia@siabaravidietitian.com.au.

This privacy policy may be updated from time to time. The most recent version will always be available on our website.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact:

Sia Baravi Dietitian
Email: sia@siabaravidietitian.com.au